Frequently Asked Questions

  • Charcuterie Cuties proudly serves the Dallas–Fort Worth metroplex, including Arlington, Fort Worth, Dallas, Mansfield, Grand Prairie, Irving, and surrounding communities.

    At this time, we do not travel outside of the DFW area.

    Delivery fees are calculated based on distance from Arlington, TX.

  • All orders require a minimum of 72-hour advance notice.

    This allows us time to source fresh ingredients and properly prepare your order in our licensed commercial kitchen.

    Orders placed within 72 hours may incur a rush fee, and availability is not guaranteed.

  • No.

    Your date is not secured until:

    • A deposit has been paid (if applicable)

    • A signed agreement has been received

    • You receive written confirmation from our team

  • Yes. We offer:

    • Vegetarian options

    • Pork-free options

    • Nut-aware accommodations

    • Gluten-free substitutions (additional fee may apply)

    Please note:

    While we take precautions, our products are prepared in a kitchen that handles common allergens including nuts, dairy, and gluten. We cannot guarantee a completely allergen-free environment.

    Dietary requests must be communicated at the time of ordering.

  • Yes. All items are prepared in a Department of Health–approved commercial kitchen.

    How do you ensure food safety and freshness?

    Charcuterie Cuties is fully licensed and operates from a Department of Health–approved commercial kitchen.

    ✔ Food Manager Certified
    ✔ Team members maintain current food handler certifications
    ✔ Temperature-controlled storage and transport
    ✔ Proper time and temperature monitoring

    For outdoor events, food safety guidelines must be followed to ensure product quality.

  • Shop Orders (Boards, Boxes, Cups, Letters)

    Orders canceled within 72 hours of the scheduled pickup or delivery time are non-refundable.

    Grazing Tables & Mobile Cart Bookings

    • A 50% deposit is required to secure your date.

    • Deposits are non-refundable within 7 days of your event.

    • Cancellations within 7 days may require full payment of the remaining balance.

  • Yes. We maintain all required state permits, food handler certifications, and food manager certification.

  • Deposits are non-refundable within 7 days of event date. Full balance due if canceled within 7 days.

  • No. The mobile cart is an interactive grazing experience designed for social engagement and visual impact. It is not a plated catering or full-meal service.

  • We offer both pickup and delivery options.

    Pickup:

    Pickup times are scheduled and confirmed via email after checkout.

    Delivery:

    Delivery fees are calculated based on distance from Arlington, TX:

    • $2.00 per mile (≤10 miles)

    • $1.25 per mile (>10 miles)

    For large grazing tables or mobile cart bookings, we require:

    • Access to the venue at least 1 hour before the event

    • Clear entry access (stairs/elevator must be disclosed)

  • For weather-dependent or outdoor events:

    Clients are responsible for providing a suitable indoor or covered backup plan.

    Mobile cart bookings between April–September must be:

    • Indoors
      OR

    • Outdoors with adequate shade and airflow

    Charcuterie Cuties reserves the right to decline setup if conditions pose a food safety risk (extreme heat, rain exposure, unstable ground, etc.).

    Weather-related rescheduling is subject to availability and not guaranteed.